Terms of service

Terms of Service

Last updated: June 2026

Welcome to Chivogue. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General Information

This website is operated by Chivogue.

Throughout the site, the terms "we", "us", and "our" refer to Chivogue.

By accessing our website and purchasing products from us, you agree to these Terms of Service and all applicable laws and regulations.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have obtained permission from a parent or legal guardian.

You agree not to use our products or services for any unlawful purpose.

3. Products and Orders

We make every effort to display our products accurately. However, colors and product appearance may vary slightly depending on device settings.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities purchased
  • Discontinue products at any time

Orders are subject to availability and acceptance.

4. Pricing and Payments

All prices displayed on our website are shown in the currency selected by the customer.

We reserve the right to change prices at any time without prior notice.

Payments are processed securely through trusted third-party payment providers.

5. Shipping and Delivery

Delivery times provided on our website are estimates only and may vary depending on destination, customs processing, weather conditions, or carrier delays.

Chivogue is not responsible for delays caused by shipping carriers or circumstances beyond our control.

6. Returns and Refunds

Our Returns & Exchanges Policy forms an integral part of these Terms of Service.

Please refer to our dedicated Returns Policy page for detailed information regarding eligibility, procedures, and refund processing.

7. Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, and design elements, is the property of Chivogue and may not be copied, reproduced, distributed, or used without prior written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Chivogue shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our website, products, or services.

9. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

10. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws applicable to the United Kingdom, without regard to conflict of law principles.

11. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Email: contact@chivogue.com

Business Address:
71-75 Shelton Street,
Covent Garden,
London WC2H 9JQ,
United Kingdom