Shipping policy

Shipping Policy

Last updated: June 2026

At Chivogue, we are committed to delivering your orders as quickly and efficiently as possible.

All orders are processed within 1 to 3 business days after payment confirmation.

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please note that processing times may be slightly longer during holidays, promotional periods, or due to high order volumes.

Shipping times may vary depending on the destination country and local customs procedures.

Once your order has been dispatched, a tracking number will be provided via email.

Customers can track their shipment using the tracking information provided in the shipping confirmation email.

Please ensure that your shipping address is accurate and complete before placing your order.

Chivogue is not responsible for delays caused by:

If your package is lost, damaged, or significantly delayed, please contact our support team at:

We will work with the carrier to investigate the issue and provide an appropriate solution.

For any shipping-related questions, please contact us:

Business Address:
71-75 Shelton Street,
Covent Garden,
London WC2H 9JQ,
United Kingdom